

Seamless integration with digital telephony processes, chat bots, social networks, various product and customer portals, corporate websites – allows you to easily qualify potential customers, build seamless communication with them, anticipate their expectations, and significantly increase the conversion rate of potential customers to real customers. The solution allows your marketing department to find and attract more new potential customers through an omnichannel approach to interacting with the market. Dynamics 365 Marketing has a common platform integrated with Dynamics 365 Sales, due to which your marketing and sales departments can use uniform customer data, have the ability to view and analyze all information about communications with them, jointly develop marketing activities, analyze the effectiveness of actions leading to sales and as a result – to get more customers.ĭynamics 365 Marketing implementation allows:īuild long-term personalized customer relationships
